One Hour Ground Level Parking in Garage
Daily and Overnight Parking
Download the NexPass app and register prior to parking. It’s that easy!
Receipts are automatically emailed, and you can view parking history through the app!
Linking Ongoing Web Parking Session to the NexPass App
Download the NexPass app for a more seamless payment and exit from the garage.
Purchase Pass Before Entering Garage
If you have already downloaded the app and have an account, start from step 4.
Download the NexPass app and register prior to parking. It’s that easy!
Receipts are automatically emailed, and you can view parking history through the app!
GROUND LEVEL ONLY(SPACES #1 TO #75):
Up to 2 Hour Max
$1.00 per hour
LONG TERM RATES (LEVELS 2-8 ONLY):
First 1 Hour
$1.00
1 — 2 Hours
$2.00
2 — 3 Hours
$5.00
3 — 24 Hours
$8.00
Service fee of $0.35 is applied whenever a transaction is completed within the app.
*Overnight parking up to 21 days is permitted in the garage and will be charged at the maximum rate per day.
Monthly Rates – Purchase on the NexPass App
ROWAN UNIVERSITY
(STUDENTS & STAFF—MUST PROVIDE PROOF OF RESIDENCY OR EMPLOYER)
Rowan University Non-Reserved Parking Space
(Pending approval)
With the purchase of a non-reserved monthly parking space on the NexPass app, customers are guaranteed a space in the Mick Drive Parking Garage for only one vehicle. The monthly spaces are located throughout levels 2 – 7 of the parking garage and accessible by scanning the QR code sign with a mobile device at the entrance/exit gates to the upper levels. Parking on the ground level is only permitted for short-term customers up to 1 hour. *To be eligible for Rowan University discounted parking permit, applicants must provide valid University identification.
NON-RESERVED COST
$80.00 per Month (plus $5.00 per Month Service Fee)
– All daily and monthly parking rates include NJ Sales Tax.
– We accept all major credit cards for daily parking. 
Cancelling a Monthly Permit Through NexPass
If you no longer wish to be charged as a monthly customer, toggle off auto-renew in the NexPass app under My Passes.
Q: How do I park and pay?
A:
The garage offers short term 0 to 2 hours paid parking on the ground floor and long term parking on levels 2 to 8. Short term parking is located on the ground level only: Drive in and bear right. Ground level parking is dedicated for retail and short-term parking of up to 2 hours only. The rate is $1.00 per hour, up to two hours max. To pay for ground floor parking, scan the QR code on the wall in front of the spot you parked in and follow the steps before walking away from your vehicle. When ready to leave, drive out. Long Term parking enter the garage and drive straight toward the entrance gate and the LPR camera will read your rear plate and the gate will raise. Proceed and park on levels 2 – 8, when ready to leave, drive to the exit gate, your rear plate will be read again and the credit card reader will display the parking fee due, tap your credit card on the reader and the gate will raise to exit.
Q: How do I purchase a monthly parking permit on the Nexpass app?
A:
The permit must be purchased and approved by Nexus management before parking or the daily rates will be charged to exit. Download the Nexpass app from the Apple or Google Play store. From main page "where do you want to park" type in garage name Mick Drive Garage and scroll down and press "Buy Parking Pass" continue to select permit, start date 1st of month and pay. Permits are valid only for the location for which they were purchased, valid by calendar month only and cannot be prorated or refunded. All monthly permits are set to auto renew on the 1st of every month.
Need to cancel your permit: From My Permits, toggle off the auto renew button before the permit renews.
Q: How to purchase a parking monthly/semester/yearly permit through Rowan University?
A:
Visit Rowan University Parking Permits and follow instructions to purchase a permit. If parking before the permit is active/approved, the customer will be charged daily parking rates to exit. Questions for Rowan Permits should be addressed to The Parking office at Rowan University located in Bole Annex 1. You can contact the office at 856-256-4575 or Parking@rowan.edu.
Q: How do I change the credit card for my active permit?
A: From My Permits, press the credit card number and press Change Renewal Payment Method, select card or press Add a different payment method and press Save.
Q: How to Correct a Failed Payment for daily or overnight parking?
A: From the Nexpass app menu, press My Sessions (past), click on the session with the failed payment and press pay. You will have an option to change your credit card at that time if you did not already update it under My Payments. You can also view a video under Gallery & Instruction Videos.
Q: My credit card was declined. What do I do? What happens if my payment did not go through?
A: If your credit card declines when the monthly payment tries to auto renew, the permit will expire. You will need to purchase the permit again so that you do not receive a parking violation for parking without a paid permit.
Q: Can I use my permit at other Nexus locations?
A: No, the Nexpass permit is only valid at the location for which it was purchased. If the Nexpass app is used at another location that accepts Nexpass, that location's daily rates will be charged to the credit card in the app at the exit gate.
Q: How do I update my email address in the Nexpass app?
A: Press the app menu and press on your name at the top of page, press the pencil and go to the back of the last letter in the email and start editing. Press save and look for verification email sent to your email address.
Q: How do I update my contact information?
A: From the app menu, click on your name at the top and use the pencil to edit your information. can edit your contact information.
Q: How do I change my payment information for daily and permit parking?
A: Daily/Overnight customer: In the app menu, press payments and edit. Add a new credit card and then the other one can be deleted.
Active Permits: in the app menu, press My Permits, press the credit card number and press Change Renewal Payment Method, select card or press Add a different payment method and press save.
Q: How do I update my vehicle information?
A: In the app menu, press vehicle, then you can edit your vehicle information. Permit users can have more than one vehicle listed but can only have one vehicle parked at the same time.
Q: Can I log in and see my account?
A: In the app menu you can press on any button to see your information, as well as view dates and receipts from past sessions in My Sessions. If you signed up with a mobile, you can login and enter your telephone number and press Text Login Code with your finger. Enter code and you will be logged in.
Q: Whom do I contact about daily or monthly billing questions?
A: From the app menu, press Settings, Help & Support and email the question or issue.
Q: What is the garage clearance?
A: The garage clearance is 7'2” above the ground level. If you are unsure and have tested your vehicle height on the plastic PVC pipe hanging at the entrance, it is best to stop by customer service for assistance.
Q: How do I dispute a parking violation?
A:
Follow directions at the bottom of the violation but do not pay for the violation until status of dispute has been confirmed. Violations can only be appealed within 21 days from date of issuance. Appeals will not be accepted after that time. Appeals are not accepted for paying for the wrong plate, paying late or payment failure.
Q: What are your daily parking rates?
A: Short term parking ground level only. The rate is $1.00 per hour, up to two hours max. Scan the QR code on the wall in front of the spot you parked in and follow the steps as soon as you park.
Long Term Parking levels 2 – 7: $1.00 for up to the first hour, $2.00 for 1-2 hours, $5.00 for 2 – 3 hours, and $8.00 from 3 – 24 hours, up to 21 consecutive days. A 35¢ fee is added to all payments.
Q: What are the monthly parking rates?
A:
Monthly Non-Reserved Parking Space for Rowan University Students with a valid Rowan student ID: Limited availability
With the purchase of a non-reserved monthly parking space, customers are guaranteed a space in the Rowan Boulevard Parking Garage for only one vehicle. License plate recognition will read the rear vehicle plate entering and exit the garage. The monthly spaces are located throughout levels 2 – 8 of the parking garage and accessible through the entrance/exit gates adjacent to the Redmond Avenue entrance.
NON-RESERVED COST: $80.00 per Month plus a $5.00 monthly service fee.
Q: When are payments processed each month?
A: Credit card payments are auto-renewed on the first of every month. Permits are valid by calendar monthly only. There is no prorate or refund if the customer purchased the wrong date.
Q: How long can I leave my vehicle parked in the garage?
A: You can leave your vehicle parked in the garage for a maximum of 21 consecutive days.
Q: Can I leave my vehicle parked longer than 21 days?
A: No, Anything longer than 21 days is considered vehicle storage and is not allowed, and will be subject to towing expenses paid by customer.
Q: How do I cancel my monthly account?
A: From the app menu, press My Permits and toggle off the auto renew button. Auto renew must be shut off prior to the next billing cycle date or the credit card will be charged and cannot be refunded.
Q: How can I put my account on hold?
A: Unfortunately, parking accounts cannot be placed on hold for any reason, only canceled by toggling off auto renew in the menu under My Permits.
Q: What options do I have if daily parking is not available?
A: There is always available parking at Mick Drive Parking Garage, although the garage is quite busy.
Q: Are handicap accessible spaces readily available at the garage?
A: They are on a first come, first served basis.
Q: Is handicap accessible parking free?
A:
Handicap accessible parking spaces are not free and are charged at the posted rates.
Q: Are daily reserved spaces available on the ground level?
A:
This facility does not have reserved parking.
Q: What do I do if my vehicle is damaged on the lot and I want to report it?
A:
As soon as you see the damage, leave your car in the parking spot and walk down to the customer service office. A staff member will walk back up to your vehicle and fill out an incident report. The Claims Department will complete an investigation and email you with questions or findings within 5 business days.
Q: What do I do if I was charged incorrectly for daily or monthly parking or double charged?
A:
From the app menu, press Help & Support, Message Customer Support to send a support email to have the issue reviewed.
Q: Will I be charged a late fee if my payment does not process on time?
A:
You will not be charged a late fee, but you will be charged as a daily parker, which is non-refundable.
Q: Is there a fee if my ACH payment is returned from the bank?
A:
The app does not accept ACH payments.
Q: Can I back into a parking space?
A:
No, all parking is required to be head in so your rear license plate is visible from the drive lane.
Q: What payment methods are accepted?
A:
Credit card, Apple Pay or Google Wallet.
Q: How can I get a parking receipt if I don't have the Nexpass app?
A:
A receipt can be obtained from the nexusparkingsystems.com website by clicking Need a Receipt? Click here 1 hour after paying, valid for 30 days from entrance date. Enter the entrance date and plate and press submit. Do not enter a telephone number.
Q: Why are users required to log in to the app every 90 days?
A:
To ensure the security of your account, if you have logged out of the Nexpass app, we require you to log in to the Nexpass app every 90 days. This periodic login helps verify your identity and protect against unauthorized access, keeping your personal information and transactions safe. The system will log you out if this is not performed in the required period.
Q: How close to the station is the parking garage?
A:
There is no train station nearby.
Q: Are representatives available 24/7?
A: Yes, The location has 24-hour service representatives available and on-site CCTV.
Q: How do I apply for monthly parking?
1. Submit the Parking Application form. The Parking Application requires a $35 non-refundable credit card processing fee (which is currently waived; credit card information is not saved). Accounts can usually be set up to start on the 1st or 15th of the month, and the first month’s invoice will be prorated if the account will start on the 15th of the month.
2. You will receive a pop-up message on the website confirming that the application was submitted and the fee of $35 was charged.
3. You will receive an email from a customer service representative confirming your start date and requesting that you submit an ACH or Debit/Credit Card Payment Form from the website if you did not already submit a payment form so the account can be set up and the payment information can be applied to your account and charged on the next processing date.
4. See the Clover Lot attendant who will provide your hang-tag permit. You must display the hang tag every time you park on the Clover Lot.
Q: How do I pay for monthly parking?
A: Payments are made through our direct debit payment system by submitting a Debit/Credit Card form (personal or pre-tax commuter credit cards) or ACH payment form from the website. If you are are having payments made by a pre-tax commuter vendor such as WageWorks and Commuter Check, you will apply on the vendor's website and they should supply us with an ACH payment file by the 20th of every month. A Nexus representative will apply the ACH payment to your parking account. Checks of any kind, including bank checks, are not accepted.
Q: Can I use my pass, permit or access card at other Nexus locations?
A: No, the permit/access card can only be used at the location where you applied for monthly parking.
Q: How do I update my email address?
A: Please send an email to r.casey@nexusparkingsystems.com with your full name so we can update your email address.
Q: How do I update my contact information?
A: Please send an email to r.casey@nexusparkingsystems.com with your new contact information.
Q: How do I change my payment information?
A: 1. Visit the Nexus Parking Systems website at www.nexusparkingsystems.com and select your parking location: Clover Parking, Trenton.
2. Select the payment form you would like to update—Checking Payment or Credit/Debit Card Payment—and select Change of Financial Institution or Change of Account Number.
3. Complete and submit the form.
4. Receive the payment change validation email from RightSignature, and click the validation link to complete submission of the form to Nexus.
5. A Nexus representative will apply the new information to your account, which will be processed on the next payment cycle, or if the payment is past due, the representative will process it at that time to pay off the past due balance. You will receive a confirmation email from the Nexus representative as soon as the payment has been processed.
Q: How do I update my vehicle information?
A:To update your vehicle information, please send an email to customerservice@nexusparkingsystems.com and provide the vehicle make/model/color/plate/state of registration and let us know if you want any vehicle removed from your account. A customer service representative will update the information and reply to confirm.
Q: Can I log in and see my account?
A:There is no online account access available to customers at this time. If you have any questions, contact us, add your first and last name and account number (if you have it) and your parking location, and a representative will reply. We will be moving toward customer self-management of accounts in the future. Thanks for your patience.
Q: Whom do I contact about my monthly billing?
A: Send an email to customerservice@nexusparkingsystems.com for review.
Q: What is the garage clearance?
A:
This is a surface lot, not a garage.
Q: Where is enforcement tab on the website?
A: The website does not currently have the capacity to facilitate payments for enforcement of parking violations. The Demand for Payment can be paid either of two ways:
1. in person at the garage customer service office with the Demand for Payment in your possession, or
2. by placing a personal check or money order in the envelope which is attached to the demand.
The check or money order should be made payable to Nexus Parking Systems. Place first class postage on envelope and put in the mail at your earliest convenience.
Q: What are your daily parking rates?
A:
The daily parking rates are $6.00 for the first 2 hours, $7.00 for 2 – 4 hours, and $10.00 for 4 or more hours. Overnight parking is not permitted.
Q: What are the monthly parking rates?
A: MONTHLY PARKING ALTERNATIVE
1 Non-Reserved Parking Space (if available): $140.00
Q: When are payments processed each month?
A: Credit card payments are processed on or about the 1st of every month for the current invoice and month of parking; ACH payments submitted via the website and payments submitted from WageWorks and Commuter Check are processed on the 25th of each month but if necessary may be later in the month for the current invoice.
Q. My credit card was declined. What do I do?
Q. What happens if my payment did not go through?
A: If you received an email from your parking location that your credit card was declined, you may submit a Credit/Debit Payment Form from the website at www.nexusparkingsystems.com and the change of credit card will be processed by the parking director. Expiration date changes can only be completed by sending an email to your parking office or customerservice@nexusparkingsystems.com.
Q: I was charged twice for daily parking. What do I do?
A: To have the issue reviewed, please send an email to r.casey@nexusparkingsystems.com and jen.hafner@nexusparkingsystems.com, providing the first 6 and last 4 numbers of the credit card charged and the date and location of the charge.
Q: How long can I leave my vehicle parked?
A: Daily parking is from Monday to Friday; overnight parking is not permitted.
Q: Can I leave my vehicle parked longer than 21 days?
A: No, daily parking is only Monday to Friday.
Q: Is it safe to leave my vehicle parked in the lot?
A: The area is monitored by 24-hour CCTV.
Q: What should I do if I lose or cannot find my monthly hang tag permit?
A: Send an email to customerservice@nexusparkingsystems.com and request a replacement hang tag permit.
Q: What do I do if I forget my permit?
A: Pay for daily parking with the attendant or at the credit card kiosk.
Q: How do I cancel my monthly account?
1. Customers seeking to cancel their monthly parking account must submit a Cancellation form on this website by the 15th of their last month of parking. They will receive an email confirmation from Customer Service within 3 business days. If the confirmation email is not received, the customer must follow up by calling 866-220-2299 or sending an email to customerservice@nexusparkingsystems.com If payment is made by a commuter vendor such as Wageworks or Commutercheck, customer must also terminate payments with the provider.
2. Destroy Hang-tag permit on last day of use. It no longer needs to be returned. Nexus Parking Systems does not refund payments once the payment has been processed, including commuter benefit programs. Return receipts are available at the customer service office.
Q: I want to put my account on hold.
A: Unfortunately, parking accounts cannot be placed on hold for any reason, only canceled. If you need to submit a cancellation form from the website, please submit the form by the 15th of the canceling month. You will receive a confirmation email and must return the access card/hang tag permit to the garage customer service office by the termination date, which is the last day of the paid month.
Q: What options do I have if daily parking is not available at Clover Parking?
A: Try our Trenton Park & Ride garage located at 458 Greenwood Ave. (entrance on Walnut Ave.), behind the Trenton Transit Center.
Q: Are handicap-accessible spaces readily available at Clover Parking?
A: They are on a first come, first served basis.
Q: Is handicap accessible parking free?
A: Handicap accessible parking spaces are not free and are charged at the normal posted rates.
Q: Are reserved spaces available on the ground level?
A: This facility does not have reserved parking.
Q: What do I do if my vehicle is damaged in the garage and I want to report it?
A: Before you leave the lot, call 866-220-2299 to report the incident so the attendant can take photos of the damage and ask you to complete an Incident Report. A member of the Nexus Claims Department will complete an investigation and email you with questions or findings within 5 business days.
Q: What do I do if I was charged incorrectly for daily or monthly parking?
A: Send an email to customerservice@nexusparkingsystems.com and provide detail so the issue can be reviewed.
Q: What do I do if I was double charged?
A: To have the issue reviewed, please send an email to r.casey@nexusparkingsystems.com and jen.hafner@nexusparkingsystems.com, providing the first 6 and last 4 numbers of the credit card charged and the date and location of the charge.
Q: I was double charged and I am a monthly customer. What do I do?
A: Please send an email to your parking location or customerservice@nexusparkingsystems.com about the issue for our review.
Q: Will I be charged a late fee if my payment does not process on time?
A: Yes, Nexus processes a $35 late fee if the ACH payment is returned from the bank or the credit card declines.
Q: Is there a fee if my ACH payment is returned from the bank?
A: Yes, Nexus charges a $25 return fee if the ACH payment is returned from the bank as well as $35 late fee payment.
The Mick Drive Parking Garage is located in the heart of Downtown Glassboro, New Jersey providing daily, overnight and monthly parking for Downtown Glassboro, Rowan University and visitors to the local businesses. The 934 space parking garage is conveniently located on Mick Drive which is only a half mile from the center of town and Rowan University.
- Long-term daily and overnight parking on Levels 2-8
- Customer information intercoms on every level
- Monitored by CCTV
- 24-Hour customer service
- Covered parking
- Portable battery jumper service available
- Juice Bar® Phase 2 - electric vehicle charging station
- Motorcycle parking available
- Bicycle parking
- All major credit cards accepted
Contact and Facility Information
- Garage height restrictions: 7' 0"
- Address: 10 Mick Drive
Glassboro, NJ 08028 - Fax: 609.656.4461
- Hours: 24/7/365
- Click for Customer Service & Support
DIRECTOR
OF OPERATIONS
Kim Dowd
With Nexus since 2014
Charging Station
6
110V Electrial Charging Stations
1
Portable Battery Jumper Kit
Instruction Video
Gallery
